Notice Based on the Act on Specified Commercial Transactions (Japan)
GuoXue · guoxue.app (reference translation of the Japanese original)
- Effective:
- 2026-04-24
- Last updated:
- 2026-04-24
Pursuant to Article 11 of Japan’s Act on Specified Commercial Transactions, we disclose the following:
| Item | Detail |
|---|---|
| Business name | Eaglewood Japan Co., Ltd. (恒林日本株式会社) |
| Representative Director | Sasaki Hiroshi (佐々木浩) |
| Registered office | 872-19 Tokaichiba-cho, Midori-ku, Yokohama-shi, Kanagawa 226-0025, Japan |
| Contact | Email: contact@guoxue.app Corporate email: contact@eaglewoodjp.com Phone: disclosed by email upon request (see note below) |
| Incorporated | 12 May 2022 |
| Paid-in capital | JPY 5,000,000 |
| Service name | GuoXue (https://guoxue.app) |
| Prices | Monthly plan: USD $12.99 / month Annual plan: USD $99.99 / year E-book (one-time): USD $99.99 Single AI readings: USD $3.99 – $9.99 (varies by type) All prices are in US dollars. The JPY-equivalent charged will depend on the exchange rate at the time of settlement. |
| Charges beyond the sale price | Consumption tax is included where applicable. Because products are digital, no shipping fee applies. Your issuing bank may charge foreign-currency or cross-border fees; we have no control over these. |
| Payment method | Credit card (processed via Stripe, Inc.). Visa, Mastercard, American Express, JCB and other major brands are accepted. |
| Payment timing | Charged immediately on purchase. Subscription plans are billed automatically on each renewal date. |
| Delivery timing | Digital product — activated in your account immediately on successful payment (typically within 1 minute, no later than 10 minutes). |
| Returns / refunds | Given the nature of digital goods, refunds are generally not available. If a material technical fault on our side prevents you from using the Service, please email contact@guoxue.app for case-by-case handling. |
| Cancellation | Subscriptions can be cancelled immediately from the account settings page or the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period; fees already paid for that period are not refunded. |
| Terms of Service & Privacy Policy | See /en/terms and /en/privacy. |
| Technical requirements | A modern web browser (latest Chrome, Safari, Firefox, or Edge); JavaScript and cookies must be enabled. Mobile browsers supported (latest iOS Safari, Android Chrome). |
| Notes on the product | The Service provides chart-generation and AI-assisted interpretation for traditional Chinese metaphysics (BaZi, Liu Yao, Zi Wei Dou Shu, Mei Hua Yi Shu, Qi Men Dun Jia) for cultural study, learning, and entertainment purposes only. It does not constitute medical, legal, or financial advice. See Section 2 of the Terms of Service. |
About the phone number: under Japan’s Act on Specified Commercial Transactions, a telephone number is not mandatorily displayed for mail-order businesses, but must be disclosed without delay upon request. Please email contact@guoxue.app first; we will reply with the phone number normally within 2 business days, and in any event no later than 5 business days.
Language
This notice is prepared under Japanese law; the Japanese version is authoritative. Other language versions are reference translations. If conflict arises when interpreting the overall policy set (Privacy Policy, Terms of Service, and this notice), the Simplified Chinese version prevails.